August 10, 2025 – West Bend, Wi – Due to recent heavy rainfall, the City of West Bend Sewer Utility is currently experiencing significantly high flows that are putting stress on the system.
As a precautionary measure, the West Bend Sewer Utility is requesting all residents and businesses to voluntarily limit water usage until conditions improve.
The excessive rainfall has caused a substantial increase in inflow and infiltration into the wastewater system, reducing the plant’s capacity to effectively treat wastewater. While the plant remains operational and compliant with safety standards, reducing water usage will help alleviate the strain and maintain system integrity.
The West Bend Water Department kindly asks residents to take the following steps to help reduce demand:
• Postpone laundry and dishwashing when possible
• Take shorter showers and limit bath use
• Avoid unnecessary non-essential water uses
These small actions, when taken collectively, can make a big difference in helping the wastewater system manage the increased flows.
We appreciate the community’s cooperation as we work to protect public health and our environment.
The City will continue to monitor the situation closely and provide updates as conditions change.