February 23, 2026 – West Bend, Wi – Cedar Community is proud to announce that it has received a 2026 Top 100 Customer Experience Award from Activated Insights, the leading provider of training, recruitment, retention, experience management, and recognition tools to improve and grow long-term and post-acute care organizations.
This recognizes Cedar Community’s outstanding performance and solidifies their position in the top echelon of care providers nationwide.
“It is our pleasure to congratulate Cedar Community for their well-deserved achievement being among the top 100 locations who won our Customer Experience Award,” said Bud Meadows, chief executive officer of Activated Insights. “It’s wonderful to see the hard work that Cedar Community is putting in to provide high-quality care—their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new residents and caregivers.”
Qualifying for the Customer Experience Award signifies that Cedar Community has consistently ranked within the top 15 percent of care providers and from those, among the top 100, across the nation over the past 12 months. This achievement underscores their unwavering commitment to delivering exceptional experiences to residents and their families.
Erika Wolnik, independent living administrator, shared, “This honor truly belongs to our team members, whose compassion and commitment make a difference in the lives of our residents every day.
Cedar Community has been devoted to serving our residents with excellence for over seven decades, and that commitment continues to shape everything we do.”
Throughout the year 2025, Cedar Community engaged residents and their families in monthly telephone interviews.
These conversations included open-ended questions and ratings across various categories. Cedar Community used this feedback to drive continuous improvement in their care.
To learn more about Cedar Community’s commitment to excellence, please visit cedarcommunity.org.
About Cedar Community
Cedar Community is an award-winning provider of senior living and care services in Wisconsin, dedicated to redefining aging and creating vibrant communities where older adults can thrive. With a range of lifestyle options and personalized care services, Cedar Community offers innovative solutions designed to support seniors at every stage of their journey. From independent living to skilled nursing and memory care, the community is committed to promoting an active lifestyle, dignified care services, and purposeful living for older adults.
About Activated Insights
Activated Insights helps long-term and post-acute care providers strengthen workforce performance, regulatory compliance, and care quality. Through recruitment, compliance-focused education and training, retention, and experience management tools, along with the industry’s leading benchmarking and recognition programs, Activated Insights enables providers to reduce risk, improve satisfaction, lower turnover, and achieve operational excellence across senior living, post-acute and home-based care. Learn more at activatedinsights.com.